People & Data Strategy Unified

Urban Development Consultancy
Australia

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Challenge

Following the merger of four consultancies across New South Wales, Queensland, and Victoria, a leading urban development advisory organisation faced the challenge of unifying operations and making sense of disparate systems.

Despite having access to a wealth of business data, teams relied heavily on spreadsheets and manual processes to extract insights. This limited their agility, created inconsistencies across reporting, and slowed down decision-making at both an operational and strategic level. To truly operate as one business, they needed a unified data strategy that would bring clarity, consistency, and scalability.

Solution

InsyteGroup was engaged to transform this complexity into clarity. Working hand-in-hand with leadership and operational teams, we designed and delivered a tailored reporting and analytics solution that streamlined workflows, enhanced visibility, and supported confident decision-making.

Our approach began with deep stakeholder engagement. By mapping how data was being used, identifying key performance indicators, and capturing the real-world needs of different business units, we ensured that the solution was built around business goals, not just technology.

From this foundation, we:

  • Developed a centralised data model, bringing scattered information into one reliable, structured environment

  • Built robust data pipelines to feed near real-time information into Power BI, eliminating manual exports and reconciliation

  • Created a suite of dashboards tailored for Sales, Delivery, People, Finance, and Executive Leadership, with secure, role-based access

  • Designed personalised “My Dashboard” views for staff, surfacing relevant metrics to support day-to-day decision-making

This solution turned fragmented processes into a streamlined, real-time reporting framework aligned to the organisation’s long-term strategy.

Impact

The engagement delivered both cultural and operational transformation. Data shifted from being an administrative burden to becoming a tool for empowerment.

Key outcomes included:

  • Integrated reporting across sales, people, finance, and delivery functions

  • Real-time insights replacing static, spreadsheet-driven reporting

  • Broader team engagement through secure, role-based dashboards

  • Improved agility in responding to complex business questions

  • A scalable analytics foundation designed to grow with future strategy

By simplifying the complex and aligning data with decision-making, InsyteGroup provided the clarity and operational confidence the client needed to act as a unified organisation, and to continue shaping the cities of tomorrow.

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