Building an AI Layer Across an Enterprise: What We Learned Building One
The Challenge Our client is a field service management platform — cloud-based SaaS, serving businesses that run field operations at scale. Like most growing SaaS businesses, they had a problem familiar to anyone in this position: every team, from Customer Success to Support to Sales to Services to Product, needed a complete view of every […]
Why Your Data Needs a Semantic Model
What We Typically Find When we start working with a new client, we almost always find one of two things. The first is a business still running largely on Excel. Data is pulled from various systems, dropped into spreadsheets, and passed around. Different teams have different versions. Nobody is quite sure which one is right. […]
What Great BI Actually Looks Like
You Probably Already Have BI If you have invested in Power BI, you are part of a large and growing group of organisations that has done the right thing. You have moved beyond the traditional Excel vs Power BI debate as the primary reporting tool. You have dashboards. You have reports that refresh on a […]